Accessibility Statement

At Tropicanna, we are committed to ensuring that all individuals, including those with disabilities, can access and enjoy both our in-store services and our digital experience. We believe accessibility is not just a requirement; it’s part of our mission to serve every member of our community with respect, dignity, and care.

Website Accessibility

We strive to make our website accessible to all visitors, regardless of ability or technology. Tropicanna is continuously working to improve the usability and accessibility of our website by following recognized best practices and standards defined by the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

We understand that accessibility is an ongoing process. Our team regularly audits and updates content and functionality to ensure optimal access across modern devices and assistive technologies, including screen readers, keyboard navigation, and browser zoom features.

Tropicanna complies with all applicable accessibility laws and regulations, including those at the city, county, and state levels. This includes adhering to the standards outlined in the Americans with Disabilities Act (ADA), California’s Unruh Civil Rights Act, and any additional local requirements for both digital and physical accessibility.

If you experience any difficulty accessing content, navigating the website, or using any features, please let us know so we can address the issue promptly. We welcome your feedback.

In-Store Accessibility

Tropicanna’s flagship location in Santa Ana, CA, has been designed with accessibility in mind. We are proud to offer:

• ADA-compliant parking spaces and entryways
• Wide aisles for wheelchair access
• Accessible restrooms
• Service from team members trained to assist customers with varying needs

If you need assistance while visiting our store, our staff is always available to help. You can also call ahead if you require special accommodations. We’re happy to make arrangements to ensure your visit is smooth and comfortable.

Contact Us

If you encounter any accessibility barriers on our website or in-store, or if you have suggestions on how we can do better, please contact us:

We take all feedback seriously and are committed to improving your experience.